LET TAVELERS EXPLORE WITHOUT LEAVING THEIR INBOX

NEXT BEST TOUR

Present travelers with a dynamic carousel that recommends their next best tours. Travelers can interactively browse tours without leaving their inbox.

ENDLESS RESULTS

The latest recommendations are generated in real-time on email open. Travelers can click "show more" for an endless carousel. Results change up-to-the-second based on what has been clicked, ignored or booked.

PERSONALIZED FOR EACH TRAVELLER

Machine learning ensures the most relevant tours are presented to each individual travelers based on their unique traveler profile, history and current behaviour. It's all powered by AWS Personalize's hierarchical recurrent neural network.

WORKS WITH WHAT YOU HAVE

Keep your existing reporting systems and other marketing automation tools in the loop with an open and integrated platform. Gain new engagement and usage metrics.

SAMPLE PRICING

Pay only for the personalized recommendations that you use. The more you send and your customers interact, the more you save. Below are pricing examples for the email channel. Contact us to help you estimate a low-cost initial pilot or proof of concept unique to your situation.

$500

Per month(MAX)

$1K

Per month (MAX)

Call Us

Per month

Frequently asked questions

Yes! Email Personalization for Travel  works with your existing email vendors like Salesforce Marketing Cloud, Adobe Campaign, Mailchimp, SendGrid or Responsys.

Emails are personalized using a machine learning algorithm, which considers both attributes about the customer, as well as their past and current behaviour.

By default, the carousel uses AWS Personalize’s HRNN model (hierarchical recurring neural network). You can watch a video here to see this model in action for recommending hotels on a website.

Most companies implementing Email Personalization in the travel industry undergo a 3 month pilot. Improvements in clickthrough rate of 30-300% are typical. 

It is possible to go-live in as little as two weeks. Over time, additional customer profile information may be added to improve recommendations and performance.

Yes! Android devices on some networks can support the carousel. Contact us to learn more about which part of your markets are eligible. 

WHAT MARKETERS ARE SAYING

"Before Personalized Email, our travel emails were relatively content. Even after the first day, we could see a huge jump in performance."
Hilary Leigh
MarTech Support Lead
"After launching Personalized Email, we saw travelers increasing their engagement with our emails, as well as other supporting channels."
HaNNAH ROSONINA
Customer Engagement Lead
"Our travelers tell us they enjoy our new Personalized Email because it helps them find and research the most relevant tours for them"
OWEN SCHRODER
Marketing Automation Specialist
"Personalized Email was a game changer for our email strategy. We can't go back to static emails again."
JASON Tempest
Marketing Analyst